概要

Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team.
Motivates team members and assesses performance.
Provides help to management, including hiring and training, and keeps management updated on team performance.
Supports team manager and performs management duties when manager is absent or out of office.
Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling
customer complaints
Conducts team meetings to update members on best practices and continuing expectations
Marketing Dealing with the Clients Introducing New Banking Products, Polices and Services Remittance, Account Opening, Check Books maintaining, Online Transaction and provide Quick Service to the Clients.
Outward Clearing cheques from customers for collection of funds along with posting temporary credit in the customer’s account and perform reversal of transaction to forward for delivery to NIFT rider for onward processing.
Receiving, jotting & tallying the number & amounts of inward clearing checks from NIFT to post the debits in the customer accounts as per the assigned limit and obtain approvals from Customer Service Manager / Branch Operation Manager for
transaction above the limit.
Prepares weekly & monthly MIS reports for Regional Managers, Principal Office & SBP to report transactions of branch.
Coordinates and ensure reconciliation of entries with other branches within specified timelines, in line with the reconciliation
department guidelines.
Manage general banking functions relating to accounts like issuing cheque book, ATM custodianship, and account
maintenance, customer correspondence to achieve high level of customer satisfaction efficiently and accurately.
Reporting directly to Regional Operation Manager.
Handled branch accounts.